Center of the Crisis

May 7, 2021

Dear Amudim Family,

We traveled to Israel just over a week ago to honor the legacy of Amudim founder, Mendy Klein, on his yahrtzeit by dedicating a crisis center in his memory at the Amudim Israel office. Little did we know that just hours after the ribbon cutting that terrible events were about to unfold in Meron. At Amudim, it is our job is to help those in crisis, a call that is never an easy one to answer. We were in on the ground when tragedy struck, giving us an opportunity to do our part to help those in need.

As news began emerging, we started trying to identify who was affected, with people calling us about loved ones who were missing and unaccounted for, working hand in hand with the American Embassy to take care of all of the United States citizens involved. We watched the updates from Meron going from bad to worse and began compiling data from family members, getting hold of relevant documents and passports so that they could come to Israel, with the Israeli consulate in New York working around the clock so that permits could be provided without delay. When positive identifications were made, we had the heartbreaking job of notifying several families of their terrible losses, and with the death toll hitting multiple countries, we also assisted family members coming in from Europe.

Next on the agenda was making arrangements with management at Ben Gurion and the Ministry of Health and Ministry of Diaspora Affairs, ensuring that David Kushner and I could escort family members directly off the plane and take them directly to a special section in the airport for serological and PCR testing, saving them the long wait that is part and parcel of Israel travel these days. Thankfully, we were able to help family members make it through the airport as expeditiously as possible, ensuring that they were treated compassionately and respectfully at all times.

We are truly grateful to the State Department and United States Embassy in Israel, as well as the Ministry of Foreign Affairs and the Ministry of Health for their heartfelt efforts. We also need to make special mention of the Israeli consulate in New York who worked closely with the Ministry of Foreign Affairs, turning the world upside down to expedite the permit process and the Ministry of Diaspora Affairs for going above and beyond the call of duty during this terrible time.

It has been a truly difficult week for Klal Yisroel in every corner of the globe. We are thankful to have had an Amudim team in the right place at the right time in order to lend a helping hand.

If you or someone you know is struggling, contact us anytime.

WEEK ENDING: May 7, 2021
226 New Amudim Cases Opened This Week

Each week, Amudim fields calls covering a wide range of crises and addressing various human concerns, including addiction, depression, abuse, health and domestic emergencies and many others. We track the calls and breakdown of issues for many reasons, foremost of which is to consistently improve and strengthen our knowledge and ability to address community’s needs.


As the rules for traveling to and from Israel are constantly changing, click here for the most current information. We will continue to keep you posted.


While the moment of crisis has passed, many students remain impacted by the recent Meron tragedy. Any student or school in need of additional mental health support are encouraged to reach out and speak with an Amudim Israel case manager.